When you receive an email notification, click the link in the email to go straight to the downloads page where you will find links to download the results document for the selected appointment or booking.
Alternatively, you can visit the People page where you can click on any listing to go to the downloads page.
Most results documents are published in PDF format and can be downloaded for printing, previewed in your browser or PDF viewer (depending on you browser settings) or archived using whatever system you choose.