When you make a booking you can choose who gets to download the assessment results when they are published.
Anyone who from an organisation who has a role of "Case Manager" or "Admin" can view results. However, to allow privacy when required, they must also be selected as the primary contacted or a CC in the booking request form.
When a download link is received, if the user logs in with an account as primary contact or as CC they can download the results. If they user another user account the results will not be available.